Terms & Conditions
Parents of pupils under the age of 18 will be asked to supply emergency contact details and complete a short child protection form detailing any medical conditions – such as allergies – that the pupil may have that could require physical attention. Parents are also asked to be clear about who is collecting pupils. We will not allow pupils to leave by themselves without a parent or carer’s written permission.
Fees & Payment
The Music House’s fees are detailed in full here. All fees are due in advance of lessons and can either be paid by card via our online booking system or in cash on the day of the lesson. We do not accept cheques. Payment plans are available on term bookings and these are detailed in full on our fees page here. In exceptional circumstances or for those who are unwaged we may be able to offer alternative payment terms, please contact us to discuss.
Missed / Cancelled Lessons
In the unlikely event that we have to cancel a lesson, the fee will be refunded in full or an alternative lesson scheduled at a time to suit the pupil.
Lessons can be rescheduled or cancelled providing you give us at least 24 hours notice. Cancellations made with less than 24 hours notice, or missed lessons will not be refunded.
Click below to visit our FAQs section for answers to other questions you may have.